Knowledgebase

Can I add extra Listener Spots, Disk or MP3 Space?
YES, you can easily add extra's and add ons using this system, just login to your account,...

Can I get my Welcome Email Resent?
You can view all emails we have ever sent you...

Can I switch my account from WHM Sonic to Centova Cast?
Yes, you can switch from the WHM Sonic to Centova Cast, Centova Cast to WHM Sonic - in fact, your...

Can I upgrade/downgrade my account package?
Yes, this can be done in your client area. (1)...

How do I cancel my service(s)?
Just log in to your account using this system, choose the package you would like to cancel, then...

How long before my trouble ticket gets answered?
If, when you opened your new trouble ticket, you picked the "Emergency Tech Support" option, in...

What happens if I am not able to make my payment on time?
If you are un-able to make your hosting or Shoutcast payment on time, just open a trouble ticket...

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