ViciDial Hosted - Complete Call Center System

VICIDIAL is a open source type of software that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.

If you run a call center, you already know the headache a in-house server can cause - there always seems to be some issue that holds your agents up - let our managed staff install and oversee your call center with a Managed Dedicated Vicidial Server. With multiple T1 and Fiber connections, a protected data center and high quality servers, your agents will make more calls and you'll spend less time dealing with I.T. issues.

• Inbound, Outbound and Blended call handling
• Outbound agent-controlled, broadcast and predictive dialing
• Full USA FTC-compliance capability
• Web-based agent and administrative interfaces
• Ability to have agents operate remotely
• Integrated call recording
• Three-Way calling within the agent application
• Scheduled Callbacks: Agent-Only and Anyone
• Web-configurable IVRs and Voicemail boxes
• Scalable to hundreds of seats
• Ability to use standard Telco lines and VOIP trunks
• Open-Source AGPLv2 licensed, with no software licensing cost

All Vicidial installations will be with performed during normal business hours and completed within 48 hours of your order.

Our technical support staff will be on call and available to you during 24 hours a day, this would be for server issues, server reboot requests, server down, etc.

My Auto DJ / SHOUTcast Servers, Icecast Servers, ViciDial and VOIP Servers 24/7 Support (732) 328-8635

Vicidial Tech 9 AM to 5 PM EST Mon to Fri. (732) 328-8635

For non-emergency issues, please open a trouble ticket, response time in general is less than 30 minutes. You can also try our live help option, look for the button in the footer below.

Visit ViciDial Project Homepage

Try the Vicidial ADMIN Demo - (user: 6666 pass: 1234)

View The VICIDIAL K-Base Section

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